SHIPPING & RETURNS
Return Policy:
Exchange or Store credit only. Please contact store for details: 424-302-3495
Shipping:
All shipments received after 4:00 pm PST will be shipped the following day.
FREE GROUND SHIPPING on Fragrance and Candle orders over $75.
During the warmer months chocolate orders must be shipped with 2-day, 3-day or overnight shipping due to temperature. Chocolate orders are shipped in insulators with ice packs.
DUTIES AND TAXES FOR INTERNATIONAL SHIPMENTS
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
- Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
- Tobi Tobin does not have any responsibility on these additional charges that may apply.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the United State), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
Please contact our store to purchase or to get more information on these policies: 424-302-3495